Get in Touch
Whether you’re a pet owner with a question, a clinic or business exploring partnerships, or a vet/nurse looking for flexible work — we’d love to hear from you. We typically respond within 24–48 hours.
Contact Options
For urgent emergencies, please contact your nearest emergency veterinary provider.
For all other enquiries, choose the best option below.
Our latest updates, stories and for sending us a quick message.
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FAQ
Here are some answers to Frequently Asked Questions. For more, visit our FAQ page.
How quickly are you able to visit?
We aim to visit you within 24–36 hours wherever possible, with same-day appointments available for urgent cases when needed. As many of our services aren't time-critical, we're also happy to arrange your visit at a date and time that's most convenient for you.
By bringing veterinary care to your doorstep, we offer a flexible, personalised service that works around you - without compromising on the quality of care your pet receives.
Does Buzz Mobile Vet cover my area?
Our mobile veterinary services are available across mainly East and West Sussex.
Some of the areas we cover are Hastings, Peacehaven, Eastbourne, Lewes, Brighton & Hove, Worthing, Crowborough, Uckfield, Hailsham, Heathfield, Bexhill, Crawley, Horsham, Burgess Hill, Haywards Heath and East Grinstead.
You are able to find out if we can reach you by calling or emailing us with your postcode, or looking at our Areas We Cover page.
What signs indicate an emergency?
- Severe pain or distress
- Unresponsiveness or extreme lethargy
- Difficulty urinating or defecating.
- Sudden collapse or inability to stand.
- Seizures or uncontrolled shaking.
- Severe bleeding or wounds
- Trouble breathing or choking
- Persistent vomiting or diarrhoea (especially with blood)
- Swollen or painful abdomen
- Suspected poisoning
Do you offer Travel Health Certificates?
Yes, we are able to help with obtaining your Animal Health Certificate (AHC). For more information, visit our relevant Travel Health Certificates page.
What payment methods do you accept?
We are able to take debit or credit card payments, on the day of your visit. We accept major card types such as Visa, Mastercard and American Express.
Unfortunately, we are unable to accept payment with cash.
Are prices inclusive of VAT?
Yes, prices shown on our website are inclusive of VAT, unless clearly stated otherwise.
Any additional medicine, laboratory, delivery, prescription or referral costs will be explained before treatment, when possible.